January 24, 2017

5 services experiencing issues

7 maintenance events today

Current Issues

In-building Networks

Unscheduled Outage

Started: 01/22/2017 5:18 am

The distribution switch at BIRB experienced an unexpected outage on Sunday morning between 5:18 and 7:15. This was due to a crash. We are investigating the cause with the vendor.

Backbone, In-building Networks

Unscheduled Outage

Started: 01/22/2017 5:17 am

Network traffic on North Campus was interrupted multiple times between 05:17 and 06:10 this morning. This was due to unexpected behavior during scheduled maintenance on the r-FXB...

Financial Application Service, Human Resources Application Service, Student Administration Application Service

Service Degradation

Started: 01/06/2017 1:01 pm

When clicking on a view image links within HCM, Fin and CS PeopleSoft systems to view Imaging documents, sporadically customers are getting an Integration gateway error....

Research Administration Application Service

Service Degradation

Started: 09/08/2016 3:30 pm

There is an intermittent issue causing the PEERRS lookup to fail from the eRPM system. As a result users may see an error code displaying on certain pages.

U-M Google

Service Degradation

Started: 06/28/2016 12:00 am

Update October 20: We have been working with staff from Thomson-Reuters (the parent company) to solve the mail delivery problem. A change in their DMARC policy has fixed mail...

Maintenance

Upcoming Maintenance

In-building Networks

Scheduled Maintenance

Start Time: 01/24/2017 2:00 am
Anticipated End Time: 01/24/2017 6:00 am

Electric High Voltage will be the impact of this shutdown.

In-building Networks, Internet, Voice Services, Wifi installation at RANDALL HARRISON M LABORATORY

Scheduled Maintenance

Start Time: 01/24/2017 5:00 am
Anticipated End Time: 01/24/2017 5:00 pm

We will be moving current connections on the switch to make room for the new aps. Customers will see and outage during the move.

Desktop Backup

Scheduled Maintenance

Start Time: 01/24/2017 8:00 pm
Anticipated End Time: 01/24/2017 10:00 pm

Upgrading Code42 Crashplan to version 5.4.1. ??Website https://desktopbackup.it.umich.edu will be unavailable during the upgrade.??

Human Resources Application Service

Emergency Maintenance

Start Time: 01/24/2017 11:50 pm
Anticipated End Time: 01/25/2017 3:00 am

There may be a momentary interruption of service to users on the Advanced Reporting site while the license is updated.

Current Maintenance

In-building Networks, Internet, Voice Services, Wifi installation at RANDALL HARRISON M LABORATORY

Scheduled Maintenance

Start Time: 01/24/2017 5:00 am
Anticipated End Time: 01/24/2017 5:00 pm

Student Administration Application Service

Scheduled Maintenance

Start Time: 01/22/2017 1:34 pm
Anticipated End Time: Unknown

WiFi Coverage Upgrades at ERB-1 and ERB-2

Scheduled Maintenance

Start Time: 01/16/2017 8:00 am
Anticipated End Time: 02/17/2017 4:00 pm

Report Additional Impacts