September 25, 2016

5 services experiencing issues

6 maintenance events today

Current Issues

Concur Travel & Expense

Service Degradation

Started: 09/19/2016 1:50 pm

Concur is reporting that users are experiencing errors or slow processing when performing administrative functions or attempting to search or book travel. The vendor/Concur continues to investigate.

U-M Google

Service Degradation

Started: 09/10/2016 12:00 am

Users in our Google domain have been unable to open the Google Play store without receiving an error message since Saturday, September 10th. A fix has been identified. However, in...

Research Administration Application Service

Service Degradation

Started: 09/08/2016 3:30 pm

There is an intermittent issue causing the PEERRS lookup to fail from the eRPM system. As a result users may see an error code displaying on certain pages.

Analytics and BI, Mreports

Service Degradation

Started: 09/02/2016 10:02 am

Until Further Notice: Due to database performance contention, the MReports UDC Data will be refreshed less frequently. Instead of hourly during the day, it will be refreshed at...

U-M Google

Service Degradation

Started: 06/28/2016 12:00 am

Update September 12: Most of the mail delivery issues from scholarone.com or manuscriptcentral.com to U-M Google mailboxes have been resolved, but some issues remain. Thomson...

Maintenance

Upcoming Maintenance

Data Center Services, MiDatabase, MiServer, MiStorage CIFS, MiStorage NFS, Upgrade Software on MACC DL Routers

Scheduled Maintenance

Start Time: 09/25/2016 5:00 am
Anticipated End Time: 09/25/2016 7:00 am

Over the course of the maintenance there will be 3 disruptions of network traffic lasting 30 seconds each. The outages will be due to fail overs between the two DL routers and temporary routing changes necessary to perform the maintenance.

Upgrade software on MACC Switch s-MACC-08E-B-1

Scheduled Maintenance

Start Time: 09/25/2016 5:00 am
Anticipated End Time: 09/25/2016 7:00 am

Network disruption for systems behind the s-MACC-08E-B-1 switch is 5-10 minute while the software is upgraded. Systems impacted by this maintenance are listed in the following...

Learning Management

Scheduled Maintenance

Start Time: 09/25/2016 5:00 am
Anticipated End Time: 09/25/2016 8:00 am

CTools and Lessons will be unavailable to end users during scheduled network maintenance. Service will be restored following completion of maintenance and successful validation testing. Services should be available again by 8am.

Current Maintenance

Active Directory

Scheduled Maintenance

Start Time: 09/24/2016 11:00 pm
Anticipated End Time: 09/25/2016 5:00 am

MiServer

Scheduled Maintenance

Start Time: 09/21/2016 9:00 am
Anticipated End Time: 09/26/2016 9:00 am

In-building Networks, Internet, Francis Thomas Jr. Public Health WIFI upgrade

Scheduled Maintenance

Start Time: 09/09/2016 6:00 am
Anticipated End Time: 09/30/2016 5:00 pm

Report Additional Impacts