December 4, 2016

6 services experiencing issues

0 maintenance events today

Current Issues

Bomgar

Service Degradation

Started: 10/28/2016 10:59 am

Intermittent Issues with Bomgar sessions being appended to ServiceLink Incidents and Bomgar Chat sessions creating a Servicelink incident

Concur Travel & Expense

Service Degradation

Started: 10/28/2016 9:30 am

Users are unable to see receipts in Concur after they are faxed. The vendor has been contacted.

Financial Application Service

Service Degradation

Started: 10/03/2016 12:00 pm

Users are unable to log in. If already logged in, users are logged out or are experiencing errors or slow processing throughout the Concur Travel & Expense system. The vendor is working on resolving the issue.

Concur Travel & Expense

Service Degradation

Started: 09/19/2016 1:50 pm

Concur is reporting that users are experiencing errors or slow processing when performing administrative functions or attempting to search or book travel. The vendor/Concur continues to investigate.

Research Administration Application Service

Service Degradation

Started: 09/08/2016 3:30 pm

There is an intermittent issue causing the PEERRS lookup to fail from the eRPM system. As a result users may see an error code displaying on certain pages.

U-M Google

Service Degradation

Started: 06/28/2016 12:00 am

Update October 20: We have been working with staff from Thomson-Reuters (the parent company) to solve the mail delivery problem. A change in their DMARC policy has fixed mail...

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