Previous Issues (Last 7 Days)

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Campus Computing Sites

Canceled - Scheduled Maintenance

Started: 11/23/2017 6:30 pm

routine Software Updates, no anticipated impact

MiWorkspace

Canceled - Scheduled Maintenance

Started: 11/23/2017 6:30 pm

routine Software Updates, no anticipated impact

Restart BAM interface to reduce memory usage

Resolved - Scheduled Maintenance

Started: 11/22/2017 7:00 am

The Bluecat Address Manager (BAM, aka Proteus) will be unavailable while the service is restarted.

netreg.it.umich.edu will be unavailable for 10 minutes for an SSL certifcate update

Resolved - Scheduled Maintenance

Started: 11/22/2017 7:00 am

The Netreg server, netreg.it.umich.edu will be unavailable while the service is restarted.

Identity and Access Management Application Services

Resolved - Service Degradation

Started: 11/22/2017 7:00 am

Users may experience slow or failed response when searching through, or attempting to manage groups.

In-building Networks, Electrical Mtce at School of Info North on Wed 11/22 6-8AM

Resolved - Scheduled Maintenance

Started: 11/22/2017 6:00 am

Electrical Mtce at School of Info North on Wed 11/22 6-8AM ITS networks (WiFi / wired) should not be affected, but maintenance is being done in the same room.

MCommunity

Resolved - Service Degradation

Started: 11/21/2017 8:00 am

Some users trying to log into the MCommunity web directory application are getting authentication errors. IAM Operations is investigating.

Human Resources Application Service

Resolved - Unscheduled Outage

Started: 11/21/2017 7:05 am

Customers are unable to log into the M-Pathways Human Resources Management System (HCMPROD). When you log in, you receive a blank page with the message "Failed to borrow cosign connections from pool". ITS is investigating.

In-building Networks, Switch Maintenance @ BEYSTER 4th Floor

Resolved - Scheduled Maintenance

Started: 11/21/2017 5:30 am

Switch Maintenance @ BEYSTER 4th Floor-replacing an uplink transceiver

MCommunity, ldap-vault.dsc.umich.edu

Canceled - Emergency Maintenance

Started: 11/20/2017 9:00 pm

IAM Operations staff will be placing new servers into active use for ldap-vault.dsc.umich.edu, in advance of removing the current servers from the environment. End users should...

Uniqname and Account Setup application

Resolved - Emergency Maintenance

Started: 11/20/2017 8:00 pm

IAM Operations will be deploying a fix to the application to prevent timing-related problems with updating a user.

MCommunity

Resolved - Emergency Maintenance

Started: 11/20/2017 8:00 pm

IAM Operations staff will be joining a new server to the MCommunity environment. This server had been removed at the vendor's recommendation about 2 weeks ago due to application...

Upgrade Software on s-ASBDC-Y08-1 at ASB Data Center (ASBDC)

Canceled - Scheduled Maintenance

Started: 11/19/2017 6:00 am

The expected outage for this maintenance is 30 minutes.

Canvas connector from MCommunity

Resolved - Scheduled Maintenance

Started: 11/18/2017 11:00 pm

We will be updating the Canvas connector from MCommunity to use the new IBM API Manager, since the WSO2 API Manager is being retired. While the connector is being updated and...

Analytics and BI, Enterprise Data Service, Financial Application Service, Human Resources Application Service, Imaging Service, Mobile Applications, Student Administration Application Service, Data Warehouse, ID Card, Informatica, Kaba, Uportal,

Resolved - Scheduled Maintenance

Started: 11/18/2017 11:00 pm

Non-disruptive Oracle Exadata database machine patching will occur: Starting Saturday Nov 18th at 11:00 PM eastern time and ending approximately 10:00 PM Sunday 11/19/2017. We...

Financial Application Service, Human Resources Application Service, Identity and Access Management Application Services, Student Administration Application Service

Resolved - Emergency Maintenance

Started: 11/18/2017 11:00 pm

CSPROD, FINPROD and HCMPROD will be down for maintenance beginning at 11:00pm on Saturday, 11/18/17 to apply a Tuxedo patch. Each application will experience a brief outage...

MiStorage CIFS, MiStorage NFS

Resolved - Scheduled Maintenance

Started: 11/18/2017 11:00 pm

There should be no user impact encountered from this change.

MiStorage CIFS, MiStorage NFS

Resolved - Scheduled Maintenance

Started: 11/18/2017 11:00 pm

During patch removal it will be necessary to reboot nodes in the cluster in a rolling fashion. This will cause momentary disruption to SMB clients, who should be able to...

Learning Management

Resolved - Emergency Maintenance

Started: 11/18/2017 11:00 pm

Dash will not populate its data during the CSPROD maintenance occurring at this time.

MiStorage NFS

Resolved - Scheduled Maintenance

Started: 11/18/2017 11:00 pm

A brief disruption as data which has been in sync is cut over from the old storage system to the new system and DNS aliases are updated. It is recommended that shares be...

PCI Secure Remote Desktop

Resolved - Scheduled Maintenance

Started: 11/18/2017 11:00 pm

There will be a brief outage on the "PCI Desktop" remote access server. During this time a software update will be installed that requires that there be no active sessions. Users...

In-building Networks, Lloyd Hall - 1st Floor Network Degredation

Resolved - Unscheduled Outage

Started: 11/18/2017 8:21 pm

During the weekend, the UPS unit in Lloyd-1025 failed causing 4 switches and multiple wireless access points to go offline. The issue has been resolved, wired and wireless network service should be operating normally throughout Lloyd Hall.

In-building Networks, Network Service at 1 N. Main

Resolved - Unscheduled Outage

Started: 11/18/2017 6:27 pm

Wired and wireless network service is down.

Data Center Services, MACC

Resolved - Scheduled Maintenance

Started: 11/18/2017 8:00 am

None

Video Conferencing, BlueJeans dial-in call routing change

Resolved - Scheduled Maintenance

Started: 11/18/2017 7:00 am

We are consolidating two call processing clusters into one, therefore we need to change the route for bluejeans (3-1841) to use a SIP trunk in the main cluster. The change will...

In-building Networks, FACILITIES SERVICES BUILDING Replacement of Switch in room 1046P

Resolved - Scheduled Maintenance

Started: 11/18/2017 6:00 am

Outage of Wired, Wireless and Voip during the replacement of the switch

MiWorkspace, Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 11/17/2017 11:00 pm

Printing directly, using Follow Me, or using MPrint may fail while print servers are patched and rebooted. Any multifunction device walk-up features may be unusable for devices...

In-building Networks

Resolved - Scheduled Maintenance

Started: 11/17/2017 11:00 pm

Wireless networks will be unavailable during upgrade.

MiWorkspace

Resolved - Scheduled Maintenance

Started: 11/17/2017 8:30 am

Routine software updates, no anticipated impacts 13247 Updates to UHR builds [jeffe] 13289 Firefox ESR 52.4.1 Catalog for MiWorkspace and Core for ACUO, ADVP, AFROTC, AROTC, AX,...

Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 11/17/2017 8:30 am

Routine Software Updates, no anticipated impact

Data Center Services, MACC

Resolved - Scheduled Maintenance

Started: 11/17/2017 8:00 am

None

MCommunity

Resolved - Emergency Maintenance

Started: 11/16/2017 8:00 pm

As part of the ongoing upgrade and migration of the MCommunity environment, three servers will be retired from service tonight. This action is recommended by the vendor to...

ServiceLink

Resolved - Scheduled Maintenance

Started: 11/16/2017 7:15 pm

ServiceLink will be unavailable to all users for the duration of the upgrade.

MiWorkspace

Resolved - Scheduled Maintenance

Started: 11/16/2017 6:30 pm

routine Software Updates, no anticipated impact

Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 11/16/2017 6:30 pm

routine Software Updates, no anticipated impact

In-building Networks, Water Leak in Mechanical Room @ Womens Gymnastic Center-Full Network Outage

Resolved - Emergency Maintenance

Started: 11/16/2017 12:41 pm

There was a water leak from a water pump in the mechanical room @ Womens Gymnastic Center which caused a full network Outage. UMNet is working on restoring services to normal...

Analytics and BI, Development / Alumni Application Service, Portfolio & Project Management, Research Administration Application Service

Resolved - Scheduled Maintenance

Started: 11/16/2017 1:00 am

Microsoft security patches will be applied to all RADAR servers during the second week of November. Please see the list below for specific dates and times.

MiServer

Resolved - Scheduled Maintenance

Started: 11/15/2017 9:00 am

Standard monthly security patches will be applied. Patching of all MiServer Managed Windows servers will take place during their regularly scheduled patch times. Please inform...

Human Resources Application Service

Resolved - Service Degradation

Started: 11/13/2017 7:13 am

Customers are reporting issues with the pages not displaying correctly in the M-Pathways Human Resource Management System (HCMPROD). You will need to delete your browser cache,...

Financial Application Service, M-Marketsite

Resolved - Scheduled Maintenance

Started: 11/10/2017 9:00 pm

M-marketsite will be upgraded to version 17.3 the weekend of Friday, November 10th thru Sunday, November 12th. M-Marketsite will be unavailable from 9:00 pm EST on Friday,...

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