Previous Issues (Last 7 Days)

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Enterprise Data Service

Unscheduled Outage

Started: 09/25/2017 8:00 am

The DART BBDW data set did not refresh as normally scheduled last night. The data is current as of Saturday afternoon Sept 23 2017.

Enterprise Data Service

Unscheduled Outage

Started: 09/25/2017 8:00 am

9:29am Update: The General Ledger tables and the Procurement Voucher Accounting Line table in the Financials data are now available. However, the dataset did not refresh as...

Enterprise Data Service

Unscheduled Outage

Started: 09/25/2017 6:30 am

9/25 3:51 pm:The Informatica Production Server suffered a hardware failure following the quarterly Linux patch on Saturday night. As of 12:40 pm, 9/25/2017, the system has been...

In-building Networks

Resolved - Scheduled Maintenance

Started: 09/25/2017 5:30 am

AP upgrade on room 1006 and 1025 at ARCH-ANNEX

Learning Management, dash.umich.edu

Resolved - Service Degradation

Started: 09/25/2017 2:40 am

Academic data may not be available.

MiWorkspace, Campus Computing Sites

Resolved - Emergency Maintenance

Started: 09/24/2017 11:00 pm

Print jobs may not process and card swipes will not work while the server is being rebooted to acquire additional resources. This will happen during our regular maintenance window for monthly Windows patching.

In-building Networks, Electrical maintenance at Life Science Inst. 9/24 7-10AM

Resolved - Scheduled Maintenance

Started: 09/24/2017 7:00 am

Electrical maintenance at Life Science Inst. 9/24 7-10AM, Portions of the ITS networks (wired and wireless) may be offline during this time.

MiDatabase, MiServer

Scheduled Maintenance

Started: 09/24/2017 2:00 am

During the patching process, customers will be unable to access vcenter.umich.edu at times, but VMs will continue to run without incident and can be accessed via remote connections.

In-building Networks

Canceled - Scheduled Maintenance

Started: 09/23/2017 11:00 pm

Users may lose WiFi network access briefly as access points move. The following buildings will be affected: Art & Architecture Baits Housing complex Bentley Library Bursley...

Data Center Services, LSADN Power Maintenance Impacting Building Network

Resolved - Scheduled Maintenance

Started: 09/23/2017 11:00 pm

There will be an extended outage for the LSA building during the maintenance window. Network services to campus are not expected to be disrupted.

MiStorage NFS

Canceled - Scheduled Maintenance

Started: 09/23/2017 11:00 pm

9/22 @ 2:30pm - These migrations have been cancelled and tentatively rescheduled for 10/28 @ 11pm. -ITS Storage Brief disruption as data which has been in sync is cut over...

Identity and Access Management Application Services

Scheduled Maintenance

Started: 09/23/2017 11:00 pm

As part of our move from the ACE to the F5, the restricted LDAP pools are moving to new IPs. Please test any services you have that connect to ldap-nolimit.dsc.umich.edu or...

Data Center Services, LSA MDF

Scheduled Maintenance

Started: 09/23/2017 11:00 pm

Some services will be unavalble. Critical systems will be operational.

Development / Alumni Application Service, Financial Application Service, Human Resources Application Service, MiBackup, MiDatabase, MiServer, Statistics and Computation, Student Administration Application Service, Web Application Hosting

Resolved - Scheduled Maintenance

Started: 09/23/2017 11:00 pm

Systems Support will be patching and rebooting all production Linux servers. Individual teams will be notified via contact info in purpose files. If exceptions are needed, please request them in response to that email.

MiStorage CIFS

Resolved - Emergency Maintenance

Started: 09/23/2017 11:00 pm

Rolling node reboot to update node firmware for MiStorage NFS and CIFS Isilon cluster from package 9.3.4 to 9.3.5 to gain improvement in chassis management control. This reboot...

Learning Management

Resolved - Scheduled Maintenance

Started: 09/23/2017 11:00 pm

Quarterly OS, Oracle database, and middleware patches will be applied to all Teaching & Learning infrastructure as necessary. CTools, UM.Lessons, UMIAC, Student Dashboard (Dash),...

Video Conferencing, BlueJeans dial-in call routing change

Canceled - Scheduled Maintenance

Started: 09/22/2017 7:00 pm

We are consolidating two call processing clusters into one, therefore we need to change the route for bluejeans (3-1841) to use a SIP trunk in the main cluster. The change will...

In-building Networks, Network outage at Oxford Seeley and Vandenberg

Resolved - Unscheduled Outage

Started: 09/22/2017 3:18 pm

Network outage at Oxford Seeley and Vandenberg -- suspect that electricity is out at that area causing ITS networks (wired, wireless) to stop working.

MiWorkspace

Resolved - Scheduled Maintenance

Started: 09/22/2017 8:30 am

Routine Software updates, no anticipated impacts

Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 09/22/2017 8:30 am

Routine Software Updates, no anticipated impacts

In-building Networks

Resolved - Scheduled Maintenance

Started: 09/22/2017 12:00 am

Some access points in the following buildings will reboot. Users may lose connectivity briefly as their devices roam to a nearby access point. Beyster Dow Duderstadt EECS GG Brown Grove area

Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 09/21/2017 6:30 pm

routine software updates, no anticipated impacts

MiWorkspace

Resolved - Scheduled Maintenance

Started: 09/21/2017 6:30 pm

routine software updates, no anticipated impacts

In-building Networks, Facilities Services (HOOVA) Replacing EOL Cisco switch 10.233.48.11

Resolved - Scheduled Maintenance

Started: 09/21/2017 6:00 am

Outage of Wired, Wireless and Voip phone connections during the upgrade.

In-building Networks, WIFI upgrade @ 555S Forest Building

Scheduled Maintenance

Started: 09/21/2017 6:00 am

The WiFi network at the 555 S. Forest Building is being upgraded/expanded. There will be brief rolling outages and/or degredations in WiFi service throughout the building as access points are moved and replaced.

Analytics and BI, Development / Alumni Application Service, Learning Management, Research Administration Application Service

Scheduled Maintenance

Started: 09/21/2017 1:00 am

RADAR servers will be intermittently unavailable as Microsoft security patches are applied. Please refer to the technical comments for specific patching dates/times.

In-building Networks

Resolved - Emergency Maintenance

Started: 09/21/2017 12:00 am

No outage expected.

MCommunity, U-M Google, U-M Box, ldap.umich.edu

Resolved - Service Degradation

Started: 09/20/2017 1:00 pm

5:00 pm update - we are currently processing changes from approx 1:20 pm. Due to a large number of group membership updates being processed, there is a backlog in syncing...

MiServer

Resolved - Scheduled Maintenance

Started: 09/20/2017 9:00 am

9/19/2017 Reminder: Sept 2017 MS security patching will begin Thursday of this week #### Sept. Windows server patching delayed by one week due to production freeze for campus...

UMOD

Resolved - Service Degradation

Started: 09/20/2017 6:26 am

The LDAP server process stopped unexpectedly on one of the UMOD servers at 06:26:51. After IAM Operations was paged, the process was restarted at 06:38:10.

In-building Networks, UPS Replacement @ Arbor Lakes building 2 - Basement

Resolved - Scheduled Maintenance

Started: 09/20/2017 5:30 am

A failing UPS will be replaced @ Arbor Lakes building 2 - Basement on Wednesday Sep 20th between 05:30 and 07:00. Any potential outage will be less than 5 minutes during the above window.

In-building Networks, ELECTRICAL ENGINEERING AND COMPUTER SCIENCE BLDG

Resolved - Scheduled Maintenance

Started: 09/19/2017 10:00 pm

Purpose of Shutdown: To cut in for the new service at NORTH CAMPUS RECREATION BUILDING-427 at the same time Primary Systems will be performing the 5 year preventative maintenance to substation 3.

Active Directory

Resolved - Emergency Maintenance

Started: 09/19/2017 12:00 pm

Additional logging load is not expected to have a performance impact. No outage expected.

In-building Networks, UPS Replacement @ CARVER BUILDING

Canceled - Scheduled Maintenance

Started: 09/19/2017 5:30 am

A failing UPS will be replaced @ CARVER BUILDING-3rd floor on Tuesday 19th between 05:30 and 07:00. Any potential outage will be less than 5 minutes during the above window.

Enterprise Data Service

Resolved - Unscheduled Outage

Started: 09/18/2017 8:00 am

The DART BBDW data set did not refresh as normally scheduled last night. The data is current as of the last refresh date (Saturday September 16th 2017).

In-building Networks, EXECRES and WYLY Access Point Installation

Resolved - Scheduled Maintenance

Started: 09/18/2017 7:00 am

Access points in the Ross School of Business complex Executive Residence and Wyly Hall are being replaced. During this time, wireless coverage may fluctuate.

Learning Management

Resolved - Service Degradation

Started: 09/14/2017 3:00 pm

Instructors will not see the U-M Course Manager link on the left side menu. Requests to process actions supported by U-M Course Manager (add/combine sections, add non-UM external users) can be sent to 4HELP@umich.edu.

Financial Application Service, Inventory Application Service

Resolved - Scheduled Maintenance

Started: 09/09/2017 11:00 pm

Users cannot login to Financials system

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