Previous Issues (Last 7 Days)

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Identity and Access Management Application Services

Service Degradation

Started: 05/28/2017 6:16 am

Users will be unable to create short term guest or conference attendee uniqnames using the Sponsor System.

AFS

Scheduled Maintenance

Started: 05/27/2017 11:00 pm

During the migration of the Uniqname Server (UNS) from physical to virtual under CHG0052342, ITS System Support will apply Linux patches to the AFS file servers and reboot which...

Department Webpage Hosting, Enterprise Portal / B&F Websites, Personal Webpage Hosting, Web Application Hosting, General Websites

Scheduled Maintenance

Started: 05/27/2017 11:00 pm

During the maintenance window, due to AFS outage, the following will experience intermittent disruptions for Ann Arbor, Flint, Dearborn and Medical campuses: - ITS Websites...

Financial Application Service

Resolved - Emergency Maintenance

Started: 05/27/2017 11:00 pm

FINPROD will be down for a PeopleTools patch during the regular weekend maintenance window. No other user impact is expected.

AFS, Identity and Access Management Application Services

Canceled - Scheduled Maintenance

Started: 05/27/2017 11:00 pm

6:15am: Team has rolled back to physical servers. A separate issue with the MCommunity Sponsor System is being investigated. 5:00am: Final tests for migrating the servers to...

Enterprise Storage (SAN)

Scheduled Maintenance

Started: 05/27/2017 9:00 am

One path to SVC disks will be offline as each node is rebooted to apply power settings in BIOS. This will be non-disruptive as long as client servers are setup properly for multipathing.

Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 05/26/2017 6:30 pm

Routine Software Updates, no anticipated impacts

AFS, Department Webpage Hosting, Personal Webpage Hosting, login.itd.umich.edu, atlantis.gpcc.itd.umich.edu, sftp.itd.umich.edu

Resolved - Service Degradation

Started: 05/26/2017 2:30 pm

Users may not be able to sign in using the login service, for example: AFS (mfile.umich.edu) login.itd.umich.edu atlantis.gpcc.itd.umich.edu sftp.itd.umich.edu

MiWorkspace

Resolved - Scheduled Maintenance

Started: 05/26/2017 8:30 am

Routine Software Updates, no anticipated impacts

Reindex BlueCat database

Resolved - Emergency Maintenance

Started: 05/25/2017 10:00 pm

Reindex database. Likely to cause outage to web interface. No outage to DNS and DHCP services. Call Bob Harold at 734-512-7038 if this is a problem for you or you need to make changes to DNS or DHCP during this time.

MiWorkspace

Resolved - Scheduled Maintenance

Started: 05/25/2017 6:30 pm

Routine Software Updates, no anticipated impacts

MiWorkspace

Resolved - Scheduled Maintenance

Started: 05/25/2017 6:30 pm

Routine Software Updates, no anticipated impacts

Cable Television

Resolved - Service Degradation

Started: 05/25/2017 4:38 pm

Not able to view these channel 246,247,and 248 on UMTV service at this time . Comcast has been notified and is working on the problem now

BlueCat proteus1 emergency restart

Resolved - Emergency Maintenance

Started: 05/25/2017 9:43 am

Emergency restart due to system errors - users unable to reach the IP Address page, cpu very high.

Bentley and BIRB electrical outage 5/25 9am-5pm

Canceled - Scheduled Maintenance

Started: 05/25/2017 9:00 am

Bentley and Bonisteel Interdisciplinary Rsch Bldg electrical outage 5/25 9am-5pm The buildings should not be occupied during this time due to lighting, ventilation,...

In-building Networks, BONISTEEL INTERDISCIPLINARY RESEARCH BUILDING

Canceled - Scheduled Maintenance

Started: 05/25/2017 9:00 am

This shutdown is to perform the 5 year preventative maintenance to the Substation

Electrical

Scheduled Maintenance

Started: 05/25/2017 7:00 am

Primary Building: 00402-BONISTEEL INTERDISCIPLINARY RESEARCH BUILDING Other Affected Building(s): 00439-BENTLEY ALVIN M & ARVELLA D HISTORICAL LIBRARY, 05348-MODULAR MRI...

In-building Networks, UPS Replacement @ Ruthven Museum

Resolved - Scheduled Maintenance

Started: 05/25/2017 5:30 am

[UPS Replacement @ Ruthven Museum] A failing UPS will be replaced on Thu May 25th between 5:30 and 8:00. Any potential outage will be less than 5 minutes during the above window.

In-building Networks, Cooley to Bursley, Northwood 1-3 and Baits 10G Link Upgrade

Resolved - Scheduled Maintenance

Started: 05/25/2017 5:00 am

9:19amThe maintenance has been competed The upgrade should have no impact on any network related services.

U-M Google

Resolved - Service Degradation

Started: 05/24/2017 12:36 pm

Images embedded in Google email including signatures are appearing as broken links. The Google Team is investigating and will open a case with Google if needed.

Enterprise Data Service

Resolved - Service Degradation

Started: 05/24/2017 8:00 am

The DART BBDW data set did not refresh as normally scheduled last night. The data is current as of the last refresh date (early Tue. morning 5/23/2017).

Enterprise Data Service

Resolved - Unscheduled Outage

Started: 05/24/2017 8:00 am

The eResearch Proposal Management data set is unavailable at this time. Users will receive an Oracle error message stating the table or view does not exist when trying to access the data set.

In-building Networks, UPS Replacement @ Galleria

Resolved - Scheduled Maintenance

Started: 05/24/2017 7:30 am

UPS Replacement @ Galleria. A failing UPS will be replaced on the 2nd floor of Galleria building on Wed May 24th between 7:30 and 8:30. Any potential outage will be less than 5 minutes during the above window.

In-building Networks, SEB to Couzens and Stockwell 10G Link Upgrade

Resolved - Scheduled Maintenance

Started: 05/24/2017 5:00 am

The upgrade should have no impact on any network related services.

UMTRI Electric maint 5/24 5AM-6AM

Resolved - Scheduled Maintenance

Started: 05/24/2017 5:00 am

UMTRI Electric maint 5/24 5AM-6AM All electricity will be out during this brief electrical maintenance. No lights, outlets, elevators, ventilation, or ITS networks...

Financial Application Service

Resolved - Service Degradation

Started: 05/23/2017 12:00 pm

The ITS Service Center is receiving multiple reports from people having difficulty viewing, creating, posting transactions in FinPROD. The error people are receiving; "An Error...

In-building Networks, North Quad WiFi Upgrade

Scheduled Maintenance

Started: 05/23/2017 11:23 am

Wireless access may be unavailable as access point work is completed.

Enterprise Data Service, IT Finance and Facilities

Resolved - Unscheduled Outage

Started: 05/23/2017 7:49 am

The Procurement tables in the Financials data set did not refresh as normally scheduled last night. They currently contain data from the last refresh. Please check the GLSTATUS...

Human Resources Application Service

Resolved - Service Degradation

Started: 05/23/2017 7:00 am

Employees trying to access their Timesheet via the Employee Self Service link on Wolverine Acces are seeing a page with code rather then the usual message indicating the system is...

In-building Networks, UPS Replacement @ Shapiro Undergraduate Library

Resolved - Scheduled Maintenance

Started: 05/23/2017 5:30 am

UPS Replacement @ Shapiro Undergraduate Library A failing UPS will be replaced on the 2nd floor of Shapiro Undergraduate Library on Tuesday May 23th between 05:30 and 07:00. Any...

In-building Networks, SEB to East Quad, South Quad and West Quad 10G Link Upgrade

Resolved - Scheduled Maintenance

Started: 05/23/2017 5:00 am

The upgrade should have no impact on any network related services.

DCT, NetDisco

Resolved - Scheduled Maintenance

Started: 05/23/2017 5:00 am

The DCT and NetDisco network tool will not be available during the maintenance.

NW IV Apts 601-643 Elect Outage 5/22 9AM-5PM

Resolved - Scheduled Maintenance

Started: 05/22/2017 9:00 am

5/22/17 18:40 This work was completed at 5:40pm NW IV Apts 601-643 Elect Outage 5/22 9AM-5PM This will result in a total power outage.

Enterprise Data Service

Resolved - Unscheduled Outage

Started: 05/22/2017 8:00 am

One of the sources for M-Reports did not refresh on May 22nd 2017. This means the data is as 'last refresh date.' The last refresh date can be found in the lower left hand corner of most reports.

Enterprise Data Service

Resolved - Unscheduled Outage

Started: 05/22/2017 8:00 am

The U-M Data Warehouse Asset Management data set, Space Management data set, General Ledger data set, and Chart Field tables were not refreshed on May 22nd 2017. The data is current as of the last refresh date.

Internet, VPN

Resolved - Service Degradation

Started: 05/22/2017 7:00 am

Users experience a Certificate Error when trying to connect via VPN. ITS Network is working on the issue.

Financial Application Service

Resolved - Unscheduled Outage

Started: 05/22/2017 6:52 am

The refresh of the General Ledger (GL) tables in the Financials data set is taking longer than expected. The GL tables are unavailable while the refresh completes. MReports using...

In-building Networks, SEB to Alice Llyod and MoJo 10G Link Upgrade

Resolved - Scheduled Maintenance

Started: 05/22/2017 5:00 am

The upgrade should have no impact on any network related services.

In-building Networks, Plant Service Building

Resolved - Scheduled Maintenance

Started: 05/20/2017 6:31 am

Purpose of Shutdown: Tying in a new FDF feed into your 480 Volt system distribution panel here at the CPP. One of the feeders on this 480 volt panel is the main and only feed the UPE building (00261)

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