Previous Issues (Last 7 Days)

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In-building Networks, South Hall WiFi Upgrade

Scheduled Maintenance

Started: 03/28/2017 7:00 am

Users may experience brief, intermittent issues with WiFi connectivity as existing access points are upgrade or moved.

Virtual Firewall

Resolved - Emergency Maintenance

Started: 03/28/2017 6:00 am

Currently SEB gateway is not accepting policy updates. Network Security Staff will reboot the SEB gateway in order to correct the problem. Network outage is not expected. Networks...

Desktop Virtualization

Resolved - Unscheduled Outage

Started: 03/27/2017 9:00 am

3/27/17, 9:30am: Service is restored. Users can access midesktop.umich.edu and retrieve desktops. Admins can access midesktop.umich.edu/admin to administer their pools....

Emergency Maintenance on s-macc-09w-a-1

Resolved - Emergency Maintenance

Started: 03/26/2017 5:00 am

The switch will be effectively unavailable during the maintenance window due to multiple reboots to correct the issue (vendor recommendation).

Exchange Email & Calendar

Resolved - Emergency Maintenance

Started: 03/26/2017 5:00 am

3/23 - update - Network maintenance was rescheduled to 3/26, so rescheduling this to match. 3/21 - Reboots of a switch during emergency network maintenance may cause loss of...

Voice Services, IP Contact Center Services - Potential Impact

Emergency Maintenance

Started: 03/26/2017 5:00 am

There will be network maintenance this weekend (Sunday, March 26 from 5-9AM) that will directly affect some IP contact centers, particularly those that are open during weekend...

In-building Networks, WiFi Maintenance: Arbor Lakes, Boyer, and ASB.

Resolved - Scheduled Maintenance

Started: 03/25/2017 11:00 pm

Users in these buildings will experience a brief loss of wifi service as access points reboot.

Migrate Non-Prod Exadata Off FWSM Firewall at ASB

Resolved - Scheduled Maintenance

Started: 03/25/2017 11:00 pm

No impact to production services

MiStorage CIFS, MiStorage NFS

Resolved - Scheduled Maintenance

Started: 03/25/2017 11:00 pm

We will be migrating the following MiStorage CIFS/NFS shares Saturday night 3/25 @ 11pm. There will be no access to these shares while DNS is updating and the final data copy...

Virtual Firewall

Resolved - Emergency Maintenance

Started: 03/25/2017 10:15 pm

Currently LSA gateway is not accepting policy updates. Network Security Staff will reboot the LSA gateway in order to correct the problem. Network outage is not expected. Networks...

IP Voice Services - Flint decouple nodes from A2 cluster

Resolved - Scheduled Maintenance

Started: 03/25/2017 7:00 am

We will be decouping the VoIP nodes in Flint from the Ann Arbor cluster in order to localize resources and improve administration and service efficiency. These changes are...

Research Administration Application Service

Resolved - Scheduled Maintenance

Started: 03/24/2017 5:00 pm

eResearch Proposal Management will be unavailable until the upgrade is complete.

MiBackup, MiServer

Resolved - Scheduled Maintenance

Started: 03/24/2017 9:00 am

While TSM Server software is being upgraded to the latest version (now called IBM Spectrum Protect), restore and backup activities will not be possible.

MiWorkspace

Resolved - Scheduled Maintenance

Started: 03/24/2017 8:30 am

Routine Software Updates, no anticipated impacts

Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 03/24/2017 8:30 am

Routine software updates, no anticipated impacts

Research Administration Application Service

Resolved - Emergency Maintenance

Started: 03/24/2017 3:00 am

During the maintenance window, users will not be able to access the system. Instead they are directed to down for maintenance message. This window rarely has users, so expect little impact.

MiWorkspace

Resolved - Scheduled Maintenance

Started: 03/23/2017 6:30 pm

Routine software updates, no anticipated impacts

Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 03/23/2017 6:30 pm

Routine software updates, no anticipated impacts

Research Administration Application Service

Resolved - Emergency Maintenance

Started: 03/23/2017 3:00 am

During the maintenance window, users will not be able to access the system. Instead they are directed to down for maintenance message. This window rarely has users, so expect little impact.

In-building Networks, Wireless Maintenance, Beyster, Dow, EECS, GG Brown.

Resolved - Scheduled Maintenance

Started: 03/23/2017 12:00 am

Wireless networks will be unavailable while configuration changes are made to prepare for MHacks event. Outages are expected to be brief. The following buildings will be affected: Beyster Dow EECS GG Brown

In-building Networks

Resolved - Emergency Maintenance

Started: 03/23/2017 12:00 am

MWireless network may be unavailable briefly as we incorporate the change(s).

Merit Internet Scheduled Maintenance 3/22 & 3/23

Resolved - Scheduled Maintenance

Started: 03/22/2017 6:00 pm

Service Request: 121995 Multiple Windows Window 1: Start: 2017-03-22 18:00 End: 2017-03-22 22:00 Window 2: Start: 2017-03-23 18:00 End: 2017-03-23 22:00 Description:...

Duo Two Factor Authentication, Canvas, ServiceLink, PlanView, and Others

Resolved - Significant Incident

Started: 03/22/2017 6:00 am

Many people are reporting that services not hosted internally by the University of Michigan are unreachable. One behavior is that Duo will spin and never complete the transaction.

Research Administration Application Service

Resolved - Emergency Maintenance

Started: 03/22/2017 3:00 am

During the maintenance window, users will not be able to access the system. Instead they are directed to down for maintenance message. This window rarely has users, so expect little impact.

MiWorkspace

Resolved - Emergency Maintenance

Started: 03/21/2017 11:00 pm

No impact to end users. OSD deployments may be interrupted or fail during the restart.

MiChart/Printing

Resolved - Service Degradation

Started: 03/21/2017 4:33 pm

UHS customers are reporting that printing receipts in MiChart is not working. Print Team and possibly HITS are involved to correct the problem.

Financial Application Service

Resolved - Service Degradation

Started: 03/20/2017 11:40 am

The ITS Service Center has received multiple reports of Concur running slowly. We have escalated an incident and our technical team is currently investigating.

In-building Networks

Resolved - Scheduled Maintenance

Started: 03/18/2017 6:00 am

WiFi in Lay Auto Lab

In-building Networks, Walgreen Drama Center - Readdress Access Points

Resolved - Scheduled Maintenance

Started: 02/28/2017 5:00 am

Wifi network will see a brief outage early in the morning on Tuesday, 2/28

Internet, Merit Internet Service: Scheduled Maintenance 2/23-2/26

Resolved - Scheduled Maintenance

Started: 02/23/2017 12:01 am

Merit Internet Service: Scheduled Maintenance Multiple Windows Window 1: Start: 2017-02-23 00:01:00 End: 2017-02-23 06:00:00 Window 2: Start: 2017-02-25 06:00 End:...

MiDatabase, MiServer

Resolved - Scheduled Maintenance

Started: 01/15/2017 3:00 am

Customers will be unable to access their servers through vcenter.umich.edu, but can still access them via remote connections. This maintenance will not affect any virtual servers.

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