Previous Issues (Last 7 Days)

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M-Compass

Service Degradation

Started: 04/26/2017 8:30 am

The upload icon is no longer displayed in the essay/upload question types within questionnaires, so you will not be able to upload documents. This has been reported to the vendor as a critical problem.

Student Administration Application Service

Scheduled Maintenance

Started: 04/26/2017 8:00 am

CSDEV9 will be down for a PeopleTools patch.

IT Operations

Service Degradation

Started: 04/26/2017 4:47 am

The Space Management data set did not refresh as normally scheduled last night. The data is current as of the last refresh date. Please check the SMSTATUS status table for...

Enterprise Data Service

Resolved - Service Degradation

Started: 04/25/2017 8:32 am

The Chartfields tables in the Financials Data Warehouse data set did not refresh as normally scheduled last night. They currently contain data from the last refresh, April 24. MReports using Chartfields data are also impacted.

Student Administration Application Service

Resolved - Service Degradation

Started: 04/25/2017 7:30 am

People are unable to post Financial Aid awards. An error message is received when attempting to post. ITS is investigating.

Internet

Resolved - Service Degradation

Started: 04/24/2017 10:30 am

The ITS Service Center is receiving multiple reports of very slow response times and loading of websites external to UM. This includes ServiceLink. ITS is investigating.

Identity and Access Management Application Services

Resolved - Service Degradation

Started: 04/23/2017 2:43 pm

Users who have received OTID emails, who not attempt to create their uniqnames, will be unable to do so. Error: "Could not verify eligibility based on provided information."

Department Webpage Hosting, Drupal Hosting, Web Application Hosting

Resolved - Unscheduled Outage

Started: 04/22/2017 8:15 am

Hosted sites which use PHP but not SSL may be unavailable. The web servers hosting these sites are: curling.dsc.umich.edu shuffleboard chariot hoplite

In-building Networks, 717 E. Huron Decommissioning

Resolved - Scheduled Maintenance

Started: 04/22/2017 7:00 am

There are no users impacted. The tenants have move out of this location.

In-building Networks, Electrical Outage AM & PM on 4/22/17 at Institute for Social Research (ISR)

Resolved - Scheduled Maintenance

Started: 04/22/2017 7:00 am

Saturday, 4/22/17 from 07:00 to 17:00, there will be an electrical shutdown that will affect the: Air Conditioner; Computer Rm (needs to be reset after shutdown); and DDC Control...

In-building Networks, Merit

Canceled - Scheduled Maintenance

Started: 04/22/2017 4:00 am

Merit will be conducting a scheduled maintenance of moving Data Center layer 3 addresses controlled by two Cisco devices on to a Juniper QFX stack.

Department Webpage Hosting

Service Degradation

Started: 04/21/2017 11:20 am

The pool of servers which host PHP+SSL web pages are currently under a higher-than-normal load. The root cause is currently being investigated, but users may see slow loading times or unresponsive sites during this degradation.

Financial Application Service, M-Marketsite

Resolved - Service Degradation

Started: 04/21/2017 10:00 am

Searching is not working in the CDW-G catalog. No matter how you search you receive no results. The M-Marketsite team has been notified.

Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 04/21/2017 8:30 am

Routine Software Updates, no anticipated impacts

MiWorkspace

Resolved - Scheduled Maintenance

Started: 04/21/2017 8:30 am

Routine Software Updates, no anticipated impacts

Campus Computing Sites

Resolved - Scheduled Maintenance

Started: 04/20/2017 6:30 pm

Routine Software Updates, no anticipated impacts

MiWorkspace

Resolved - Scheduled Maintenance

Started: 04/20/2017 6:30 pm

Routine Software Updates, no anticipated impacts

In-building Networks, Internet, Voice Services, Network services at off-campus Location 201 South Division/McKinley Towne Centre are down

Resolved - Unscheduled Outage

Started: 04/20/2017 7:10 am

The ITS Network team has been dispatched to investigate a network outage at 201 S. Division (McKinley Towne Centre). The outage is affecting all voice and data services (wired and...

In-building Networks, UPS Replacement @ Stockwell (2nd Floor)

Resolved - Scheduled Maintenance

Started: 04/20/2017 6:00 am

A failing UPS will be replaced on the 2nd floor of Stockwell on Thursday April 20th between 06:00 and 07:00. Any potential outage will be less than 5 minutes during the above window.

MiDatabase, MiServer

Resolved - Emergency Maintenance

Started: 04/19/2017 9:00 pm

We are applying a critical vmware patch to mitigate a remote code execution vulnerability via BlazeDS that could affect our production vCenter server. Users will be unable to log...

Desktop Virtualization

Resolved - Emergency Maintenance

Started: 04/19/2017 9:00 pm

We are applying a critical vmware patch to mitigate a remote code execution vulnerability via BlazeDS that could affect our production vCenter server. Users will be unable to log...

U-M Box

Resolved - Service Degradation

Started: 04/17/2017 12:00 am

4/20 10am - Box has resolved the issue that was preventing most box notifications from being delivered to U-M mailboxes. Box made the change late yesterday, and we did testing to...

Internet

Resolved - Service Degradation

Started: 04/13/2017 10:45 am

Users have reported connectivity issues accessing the github.com website. This seems to affect only wired connection users. An investigation is underway.

In-building Networks, ITS VFW Firewall

Resolved - Scheduled Maintenance

Started: 04/06/2017 5:00 pm

Possible Brief Outage/s F&O/Plant IT Services, but unlikely

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