ITS Service Status Report

Service Degradation — Resolved

Financial Application Service, M-Marketsite

Start Time: 04/21/2017 10:00 am

Service Restored: 04/22/2017 11:07 am

Searching is not working in the CDW-G catalog. No matter how you search you receive no results. The M-Marketsite team has been notified.

Issue Symptoms: Degradation

Technical Details

Service Type: Production

Comments:
Saturday, 11:05am CDW has completed their catalog update process. Customers can now search for items and place orders with CDW.

2:30pm The contract team has escalated this issue with the vendor, CDW.

12:10pm CDW has been contacted, and is working to resolve the issue.

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