ITS Service Status Report

Scheduled Maintenance — Resolved

Vacuum and reindex BlueCat database

Start Time: 07/22/2017 11:00 pm

Maintenance Completed: 07/23/2017 1:27 am

Stopping BlueCat web interface to perform a database vacuum and reindex. Reboot server if needed to reduce memory use.
No outage to DNS and DHCP services.
Call Bob Harold at 734-512-7038 if this is a problem for you or you need to make changes to DNS or DHCP during this time.

Issue Symptoms: Outage

Technical Details

Service Type: Production

Server Name:,

Vacuum 23:35pm to 12:13am, about 40 minutes. Did not notice any slowdown to the web interface.
Reindex 12:17am to 12:25am, about 10 minutes. Noticed one pause for about a minute.
Enabled vacuum and reindex nightly cron jobs.
Configured mail server and sender-address in admin console, which restarted the web interface between 12:30am and 12:37am. Email alerts are now working.
Shutdown server, upgraded vmware hw version, started server. Outage 1:07am to 1:13pm

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