ITS Service Status Report

Scheduled Maintenance — Resolved

Voice Services, IP PBX - software upgrade (A2)

Start Time: 08/19/2017 7:00 am

Maintenance Completed: 08/19/2017 1:23 pm

This maintenance will affect VoIP services in Ann Arbor only.

Voice over IP (VoIP) services may be briefly interrupted at times due to maintenance being performed on the system. Some phone models will receive new firmware version and be inaccessible for several minutes during this time.

24x7 call centers will be notified when maintenance has begun and ended.

For detailed information about the maintenance please contact

Issue Symptoms: Intermittent issues

Technical Details

Service Type: Production

Server Name: see staff only comments

Maintenance completed successfully.

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