ITS Service Status Report

Service Degradation — Resolved

Concur

Start Time: 09/11/2017 11:40 am

Service Restored: 09/15/2017 9:45 am

Multiple customers at the SSC are reporting the following error when attempting to view receipts: "Failed to load PDF document". They are reporting system slowness as well when attaching receipts. An incident has been escalated to the Travel & Expense team for investigation.

Issue Symptoms: Degradation

Technical Details

Service Type: Production

Comments:
Service was restored at an unknown date by the vendor.

Report Additional Impacts