ITS Service Status Report

Emergency Maintenance — Resolved

Data Center Services, ASB

Start Time: 09/16/2017 11:00 pm

Maintenance Completed: 09/16/2017 11:55 pm


Issue Symptoms: None

Technical Details

Service Type: Production

In the preventative maintenance that was performed Saturday, September 9th, an issue with the generator's was found. The onsite technician found a gas leak in the generator gas line. The vendor was contacted and verified the leak and determined it was the gas pump/regulator. The generator is still operatiional and will run if needed. The replacement part was ordered and arrived today. The estimated time to replace the gas regulator is 30 minutes. The data center will be without generator support during this repair but will have battery backup. We have approximately 30 minutes of battery backup. With the battery backup and the weather being favorable for this weekend (83 and sunny) I am not expecting an unexpected outage to the data center.

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