ITS Service Status Report

Scheduled Maintenance — Resolved

Research Administration Application Service

Start Time: 10/13/2017 12:00 pm

Maintenance Completed: 10/16/2017 6:51 am

10/16/2017 6:52 AM: eResearch AM successfully upgraded to 8.0.4.

Users will be unable to use the eRAM system. Data Interfaces (both to and from) will not be functional.

Issue Symptoms: Outage

Technical Details

Service Type: Production

Comments:
exception request
https://docs.google.com/a/umich.edu/document/d/1u_gSX-DGvT1kjF18zQbsJjLvxP4kYywV083LYtkXn8A/edit?usp=sharing

release plan
https://docs.google.com/a/umich.edu/spreadsheets/d/1cYzRpsRG0zhI3yzu9JckpzQO-JQ-lgFfeLhE356CW6U/edit?usp=sharing

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