ITS Service Status Report

Scheduled Maintenance — Resolved

Merit Internet Service Scheduled Maintenance-Southfield

Start Time: 12/09/2017 6:00 am

Maintenance Completed: 12/09/2017 3:00 pm

Start:12/9/2017 6:00 am End: 12/9/2017 12:00pm
Update: Maintenance window extended until 3PM EST

Merit Engineers will be conducting a scheduled hardware maintenance to move layer 3 services from old Gateways that will be decommissioned, to new Gateways that will be turned up. Please note that there are two scheduled windows for this maintenance (second window 12/16). The maintenance is anticipated to be completed in the first window. A confirmation will be sent out once completed.

Anticipated downtime of 45 minutes is expected for all services hosted in the Southfield Data Center. However, the entire window is reserved.

Issue Symptoms: Outage

Technical Details

Service Type: Production

Maintenance completed

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