ITS Service Status Report

Scheduled Maintenance — Resolved

Merit Internet Service Scheduled Maintenance-Southfield

Start Time: 12/09/2017 6:00 am

Maintenance Completed: 12/09/2017 3:00 pm

Start:12/9/2017 6:00 am End: 12/9/2017 12:00pm
Update: Maintenance window extended until 3PM EST

Description:
Merit Engineers will be conducting a scheduled hardware maintenance to move layer 3 services from old Gateways that will be decommissioned, to new Gateways that will be turned up. Please note that there are two scheduled windows for this maintenance (second window 12/16). The maintenance is anticipated to be completed in the first window. A confirmation will be sent out once completed.

Comment:
Anticipated downtime of 45 minutes is expected for all services hosted in the Southfield Data Center. However, the entire window is reserved.

Issue Symptoms: Outage

Technical Details

Service Type: Production

Comments:
Maintenance completed

Report Additional Impacts