ITS Service Status Report

Unscheduled Outage — Resolved

In-building Networks, 400 North Ingalls - Water Leak, First Floor Network Outage

Start Time: 01/02/2018 9:09 pm

Service Restored: 01/12/2018 4:00 pm

1/9/18- FSU is onsite replacing the patch panels. There will be outages to Voip, Wireless and Wired connections during this work.

1/8/2018 power was restored there is water damage to the patch panel 10-15 AP's are currently down as well as fisheries voip and network is down.I have put in a ticket for fsu to replace and repatch corroded wires.

They will call their service provider in regards to their equipment and connections.I have their contact info.

There is a water leak on the First floor of 400 North Ingalls Building. Plant has turned off the power to the effected area.

Issue Symptoms: Outage

Technical Details

Service Type: Production

Comments:
The following devices are offline due to the water leak:

s-400NIB-1228P-1
s-400NIB-1228P-1A-1
s-400NIB-1228P-1A-2
s-400NIB-1228P-1A-3
ap-400nib-1191
ap-400nib-1188-H
ap-400nib-1180
ap-400nib-1183
ap-400nib-G220
ap-400nib-13c3
ap-400nib-1222-s
ap-400nib-1219-H
ap-400nib-g220-s
ap-400nib-1177
ap-400nib-1184
ap-400nib-12c2
ap-400nib-1249F
ap-400nib-1172
ap-400nib-1240
ap-400nib-1219
ap-400nib-1222-n
ap-400nib-1230
ap-400nib-1240-e
ap-400nib-1249


Wired and wireless service in the basement is impacted by this outage.

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