ITS Service Status Report

Emergency Maintenance — Resolved

IT Operations

Start Time: 03/12/2018 5:00 am

Maintenance Completed: 03/16/2018 10:55 am

No disruption to campus for network or security will occur from this maintenance.

Issue Symptoms: None

Technical Details

Service Type: Production

Comments:
ITS Network Security Operations will be performing emergency maintenance on the Intrusion Prevention System (IPS) to correct management issue between the IPS appliances and the IPS management server. Only one ITS network will be impacted, communication for ITS is being handled separately.

The sync between Management and Appliance took longer then expected due to unforeseen event which will last 15 hours, NSO staff continue to work with Vendor to resolve the issue. No network outage expected.

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