ITS Service Status Report

Scheduled Maintenance — Resolved

Desktop Virtualization

Start Time: 05/19/2018 11:00 pm

Maintenance Completed: 05/20/2018 12:00 am

The SSL certificate for MiDesktop will be replaced. During the maintenance period, users will be intermittently unable to access the MiDesktop service while the connection servers are being updated and rebooted. Users already logged into a desktop will be unaffected. VDI admins will still be able to log into vCenter to administer their base image VMs but will not be able access Horizon View to administer their VDI pools during this time.

Issue Symptoms: Inaccessible

Technical Details

Service Type: Production

Server Name:,,,,

Cert replacement is complete

Groups Notified:

  • midesktop.notify

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