ITS Service Status Report

Service Degradation — Resolved

Financial Application Service

Start Time: 05/18/2018 7:35 am

Service Restored: 05/19/2018 1:02 pm

Customers reporting a SQL error when accessing pages in FinPROD.

The workaround while this is being investigated:
Click Ok on the message and then click the Home icon in the upper right corner and proceed as normal.

Issue Symptoms: Degradation

Technical Details

Service Type: Production

Comments:
Sat 1:00PM The M-Pathways Student Administration upgrade is complete and these errors will no longer occur.

2:00pm Update:
The SQL errors you are experiencing in the M-Pathways Financials system is a result of the M-Pathways Student Administration upgrade which started on Thursday evening. The upgrade is scheduled to run until 6:00AM on Monday morning.

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