ITS Service Status Report

Scheduled Maintenance — Resolved

Internet

Start Time: 07/17/2018 5:00 am

Maintenance Completed: 07/17/2018 5:50 am

Residents of Northwood 4 and 5 will experience a brief service outage of data services associated with DOCSIS cable modems.

Issue Symptoms: Outage

Technical Details

Service Type: Production

Comments:
A new bin file for Arris and Cisco modems will be pushed out to end devices during the maintenance window.

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