ITS Service Status Report

Scheduled Maintenance — Resolved

Campus Computing Sites Virtual Sites

Start Time: 08/11/2018 11:00 pm

Maintenance Completed: 08/12/2018 7:00 am

Campus Computing Sites Virtual Sites will be unavailable.

Issue Symptoms: Outage

Technical Details

Service Type: Production

Comments:
MiDesktop will be upgrading the Horizon View environment that runs MiDesktop. During the maintenance period, desktop pools will need to be disabled. After the upgrade, VDI pool admins will need to create a new snapshot of their base images and recompose their pools.

Upgrade is occurring as a result of a security vulnerability in the current environment per VMSA-2017-0008. As part of the same vulnerability, MiDesktop users should also update the Horizon View client to 4.4 or higher. Link to the client can be found at midesktop.umich.edu post-upgrade.

Affected servers:
vdi-connpra01
vdi-connpra02
vdi-connpra03
vdi-connpra04
vdi-connpra05
vdi-connpra06
vdi-connpra07
vdi-comppra01

Report Additional Impacts