December 2, 2022

Service Degradation

Kaltura/MiVideo Machine Captions Order Processing Delays

Started: 12/02/2022 3:06 pm

12/2/22 4:10 PM New machine closed captions orders placed with the Kaltura/MiVideo service are experiencing delays in processing. As of right now we only have a handful of aff... Additional Information

Service Degradation

Cisco Finesse Contact Center degradation in Ann Arbor

Started: 11/19/2022 8:00 am

UPDATE:  11/21/22 7:50pm - We completed the recommended maintenance and services are fully functional.  We will monitor throughout the evening.  Any users having iss... Additional Information

Service Degradation

BusinessObjects - Ongoing Service Degradation

Started: 11/18/2022 2:34 pm

Since the upgrade in October, a number of issues have been reported in our BusinessObjects environment. These issues are intermittent in some cases and pervasive in others. Users m... Additional Information

Service Degradation

Great Lakes Open OnDemand

Started: 11/10/2022 4:00 pm

Great Lakes Open OnDemand is continuing to experience disconnections to active VNC jobs.  The jobs are NOT being killed ; only the connect to the job is being lost.  User... Additional Information