ITS Service Status Report

Scheduled Maintenance — Canceled

Migrate Uniqname Service (UNS) and AFS DB from Physical to Virtual

Services Affected: AFS, Identity and Access Management Application Services

Start Time: 05/27/2017 11:00 pm

Issue Symptoms: Outage

6:15am: Team has rolled back to physical servers. A separate issue with the MCommunity Sponsor System is being investigated.

5:00am: Final tests for migrating the servers to virtual systems did not pass. Team is working to roll back to the physical servers.

3:00am: Maintenance is proceeding as expected.

2:00am: Maintenance is proceeding as expected.

1:00am: Maintenance is proceeding as expected.

12:00am: Maintenance is proceeding as expected.

11:00pm: Maintenance has started. Team is bringing down services on the existing servers in order to move services.

10:15pm: Team has started final preparations for the maintenance to begin at 11:00pm.

During the maintenance window the following services will be unavailable for Ann Arbor, Flint, Dearborn and Medical campuses:

- Creation of uniqnames
- Reactivation of uniqnames
- Password management - level 1 password ---> UMICH (Level-1) password
- Self-service password management - level 1 password ---> UMICH (Level-1) password
- Creation of sponsor accounts
- AFS

The work that disrupts AFS will start at 11 PM Saturday and finish by 7 AM Sunday. During this outage, ITS will also apply Linux patches to the AFS servers. Linux patching will begin at 11 PM and finish by 12 AM Sunday, however AFS will be impacted until the longer maintenance is complete.

Technical Details

Service Type: Production

Comments:

IAM and Storage teams will be migrating the servers fear and woodshed from physical to virtual.

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.