ITS Service Status Report

Scheduled Maintenance — Resolved

Software Upgrade for Shapiro Distribution Routers

Services Affected: In-building Networks, Software Upgrade for Shapiro Distribution Routers

Start Time: 06/09/2017 5:00 am

Maintenance Completed: 06/09/2017 5:50 am

Issue Symptoms: Degradation

Maintenance has been completed.
Most wired and wireless users in the Shapiro Library will not be impacted as this building has redundant DLs. Access switches in rooms 4041 and 3007 do not have redundant connections and will experience an outage while the routers are rebooting.

Technical Details

Service Type: Production

Comments:

The software for the Shapiro Library distribution routers needs to be upgraded. Nearly all switches in the building are dual-homed and the updates will be staggered, so we do not expect significant disruption for network connectivity. Campus Computing Sites switches in rooms 4041 and 3007 do not have redundant connections, so an outage of several minutes can be expected for connections on these devices.

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.