ITS Service Status Report

Service Degradation — Resolved

Storage Issue and cannot access shared drives, administrative applications, other issues

Services Affected: MiStorage CIFS

Start Time: 09/28/2017 10:45 am

Service Restored: 09/28/2017 1:58 pm

Issue Symptoms: Degradation

Multiple reports from customers across campus who are unable to
access shared drives; log into MPathways systems, experiencing very slow performance in systems, cannot log into computers, etc.
ITS is investigating.

Technical Details

Service Type: Production

Comments:

2pm Update: MiStorage services have remained stable since the issue was resolved at approximately 11am.

11:15am You should now see improved performance. If you are still seeing performance issues, or you cannot log in, or you are unable to access shared drives, etc., please contact the ITS Service Center. We will continue to monitor into the early afternoon before resolving.

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.