ITS Service Status Report

Service Degradation — Resolved

Identity and Access Management Application Services, WebUniq

Start Time: 12/06/2017 7:30 am

Service Restored: 12/07/2017 10:01 am

Issue Symptoms: Degradation

When looking up people in WebUniq, an error is returned that states "SSN match failed...". As a result, you cannot reset umich/kerberos passwords. ITS is investigating.

Technical Details

Service Type: Production

Comments:

Thursday 10AM The copy of a stored procedure has been working for as a workaround. The workaround will remain in place until the permissions issue is resolved. Closing this service status message. 14:33: csprod has created a copy of a stored procedure used by webuniq. The original does not work, but the copy does. That's a temporary fix until the permissions issue can be resolved

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