ITS Service Status Report

Unscheduled Outage — Resolved

In-building Networks, 400 North Ingalls - Water Leak, First Floor Network Outage

Start Time: 01/02/2018 9:09 pm

Service Restored: 01/12/2018 4:00 pm

Issue Symptoms: Outage

1/9/18- FSU is onsite replacing the patch panels. There will be outages to Voip, Wireless and Wired connections during this work. 1/8/2018 power was restored there is water damage to the patch panel 10-15 AP's are currently down as well as fisheries voip and network is down.I have put in a ticket for fsu to replace and repatch corroded wires. They will call their service provider in regards to their equipment and connections.I have their contact info. There is a water leak on the First floor of 400 North Ingalls Building. Plant has turned off the power to the effected area.

Technical Details

Service Type: Production

Comments:

The following devices are offline due to the water leak: s-400NIB-1228P-1 s-400NIB-1228P-1A-1 s-400NIB-1228P-1A-2 s-400NIB-1228P-1A-3 ap-400nib-1191 ap-400nib-1188-H ap-400nib-1180 ap-400nib-1183 ap-400nib-G220 ap-400nib-13c3 ap-400nib-1222-s ap-400nib-1219-H ap-400nib-g220-s ap-400nib-1177 ap-400nib-1184 ap-400nib-12c2 ap-400nib-1249F ap-400nib-1172 ap-400nib-1240 ap-400nib-1219 ap-400nib-1222-n ap-400nib-1230 ap-400nib-1240-e ap-400nib-1249 Wired and wireless service in the basement is impacted by this outage.

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