ITS Service Status Report

Emergency Maintenance — Resolved

Data Center Services

Start Time: 04/16/2018 6:00 pm

Maintenance Completed: 04/16/2018 8:42 pm

Issue Symptoms: Degradation

Emergency maintenance has concluded. The issue has been resolved and backup systems are back to normal operations. During weekend testing the ASB generator was unable to sync up with the UPS system and we were unable to transition to the generator. We have arranged with both vendors to be onsite for maintenance and testing. Classification is: minimal risk as we will have Campus Power and Battery backup.

Technical Details

Service Type: Production


Frequency adjustments and calibration settings were tuned to syncronize frequencies between the generator and UPS. Once the frquency issues were resolved the system was tested a dozen times without fault.

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