ITS Service Status Report

Emergency Maintenance — Resolved

Reboot switches in EWRE, GG Brown and Space Research to resolve software issue

Services Affected: In-building Networks, Reboot switches in EWRE, GG Brown and Space Research to Resolve Software Issue

Start Time: 06/12/2018 5:30 am

Maintenance Completed: 06/12/2018 7:30 am

Issue Symptoms: Intermittent issues

We will be rebooting a few switches in EWRE, GG Brown and Space Research on Tuesday morning to resolve a problem with software redundancy. The switches will also receive a software upgrade. Switches in the following closets will be impacted.

Environmental and Water Resources Engineering 23T (one member of a 4-member stack)
GG Brown 3631
Space Research 1029P (two 5-member switch stacks)
Space Research B534A

Some users in the Environmental and Water Resources Engineering Building and the 3rd floor of GG Brown and the lower level and 1st floor of Space Research will experience a network service outage lasting 10-20 minutes.

Technical Details

Service Type: Production

Comments:

Switches in EWRE , GG Brown and one of three in SRB were rebooted as planned. We had some problems that caused longer outages than expected in GG Brown and SRB. The outage in SRB, first floor, lasted until about 7:30. The others in SRB will be rescheduled.

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.