ITS Service Status Report

Service Degradation — Resolved

BlueCat error - no updates to DNS

Services Affected: BlueCat DNS

Start Time: 08/09/2018 4:53 pm

Service Restored: 08/10/2018 8:40 am

Issue Symptoms: Degradation

Any updates to DNS made between Thu 8/9 at 4:53pm and Fri 8/10 at 8:40am did not reach the main DNS servers until 8:40am. This was due to an incorrect entry.

Technical Details

Service Type: Production

Server Name:


Problem has been corrected. Will work on a configuration to prevent this from happening again.

Groups Notified:

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