ITS Service Status Report

Scheduled Maintenance — Resolved

Code42 Crashplan Server Upgrade

Services Affected: Desktop Backup

Start Time: 09/15/2018 11:00 pm

Maintenance Completed: 09/15/2018 11:55 pm

Issue Symptoms: Outage

The crashplan web console https://desktopbackup.it.umich.edu will be unavailable during the upgrade to version 6.7.3.

Technical Details

Service Type: Production

Server Name: partridge.dsc.umich.edu

Comments:

Upgrade complete. Emails are still off as we are troubleshooting issues with the last activity not matching backup times.

Groups Notified:

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