ITS Service Status Report

Scheduled Maintenance — Resolved

Update SAN switches to improve configuration per best practices.

Services Affected: Enterprise Storage (SAN)

Start Time: 09/22/2018 11:05 pm

Maintenance Completed: 09/23/2018 1:20 am

Issue Symptoms: Degradation

Paths will be taken offline individually to storage devices while updating the port configs. They will be set per best practices. Attached hosts may experience a path down intermittently during the maintenance. As long as multipathing is configured correctly on the client machines, they will switch to one of the other configured paths for disk access and should not cause any issues.

Technical Details

Service Type: Production

Server Name: SAN Infrastructure components


rescheduled a week later.

Starting at 11:20pm
completed updates 1:15am

Report Additional Impacts