ITS Service Status Report

Scheduled Maintenance — Resolved

apply SQL cumulative update 13 patch to 3 clustered server for eReasearce and MReports

Services Affected: Enterprise Architecture, MS SQL Database Hosting, Research Administration Application Service, MReports

Start Time: 10/13/2018 11:00 pm

Maintenance Completed: 10/14/2018 12:30 am

Issue Symptoms: Outage

I will be applying SQL cumulative update 13 patch to 3 clustered server for eResearch and MReports. There will be 2 short outages (less than 1 minute) as the instances fail over to their respective default server (node). On-line users will see what appears to be slowness right at the outage. All batch jobs running at the time of the 2 outages will be terminated. The outages will be staggered as patching happens on one server at a time.

Technical Details

Service Type: Production

Server Name: db-sqlnode-p07, db-sqlnode-p08, db-sqlnode-p09


The outages for each service will be around 25 minutes apart first outage will be the service moving to it's default server while the patch is applied to it's primary server. After the patch is applied the service will be moved back to it's primary server. Only one server will be patched at a time.

Groups Notified:

  • maintenancenotify

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