ITS Service Status Report

Scheduled Maintenance — Resolved

Virtual Sites outage due to Horizonview upgrade

Services Affected: Virtual Sites will be unavailable

Start Time: 10/13/2018 10:30 am

Maintenance Completed: 10/14/2018 4:46 am

Issue Symptoms: Outage

Due to maintenance being performed by the MiDesktop support team, Virtual Sites ( will be unavailable from 10:30 PM on Saturday 10/13/18 until 7:00 AM on Sunday 10/14/18.

No new existing connections can be made after 10:30 PM on 10/13 , and existing connections will be terminated by the MiDesktop team at 11:00 PM on 10/13.

Virtual Sites ( will be available again at 7:00 AM on 10/14/18.

Technical Details

Service Type: Production


MiDesktop upgrade was completed (

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