ITS Service Status Report

Scheduled Maintenance — Resolved

MPrint Server Patching

Services Affected: MiWorkspace, MPrint as a Service, Campus Computing Sites

Start Time: 10/12/2018 11:00 pm

Maintenance Completed: 10/14/2018 1:00 am

Issue Symptoms: Outage

Students, faculty, staff, and guests will be unable to print using File -> Print to campus printers from any computers (including personally owned/managed devices) while print servers are being patched and rebooted. Mcard authentication on printers/multifunction devices and use of the MPrint Mobile App may also fail during this maintenance window.

Users who need to print during this time are encouraged to do so via the install-free web application at mprint.umich.edu.

Technical Details

Service Type: Production

Server Name: All Windows MiServer boxes used for Print (list in Technical Comments)

Comments:

Update: all servers patched without issue.
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This outage is for monthly Windows MiServer patching and maintenance.

Groups Notified:

  • euc.print

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