ITS Service Status Report

Service Degradation — Resolved

Analytics and BI, Enterprise Data Service, HR

Start Time: 10/09/2018 3:37 pm

Service Restored: 10/15/2018 8:00 am

Seven description fields in table HRSNAP_ADDL_PAY_DATA and HRSNAP_DEPT_BUDGET_ERN in the DW HRSnapsot data set (HR02) did not refresh for Oct. 2018. They currently contain blanks. Field names are FUND_DESCR, FUNF_GRP,
FUND_GRP_DESCR, PROGRAM_DESCR, CLASS_DESCR,
CLASS_GRP and CLASS_GRP_DESCR.

This data issue has the potential to affect customers in Business Objects using the HRSNAP Universe (HR02).

Updated 10-10-2018
ITS is working to fix the OCT2018 Snapshot. The target date to have the data corrected is Oct 16 at 8:00 AM.

This data issue could potentially affect Business Objects users, RDA Users and Tableau users using HRSNAP Universe (HR02) OCT2018 data.


Updated 10/15/2018
The seven description fields in tables HRSNAP_ADDL_PAY_DATA and HRSNAP_DEPT_BUDGET_ERN in the
DW HRSnapsot data set (HR02) are now fixed and have the correct data for the OCT2018 Snapshot.
The fields affected were: FUND_DESCR, FUNF_GRP, FUND_GRP_DESCR, PROGRAM_DESCR, CLASS_DESCR,
CLASS_GRP and CLASS_GRP_DESCR.
Thanks for your patience.

Issue Symptoms: Degradation

Technical Details

Service Type: Production

Comments:
ITS is working on the data issue and the data will be fixed for the next HRSNAP Snapshot on Nov 1, 2018. We are not planning to rerun the OCT2018 Snapshot.

The HRSNAP data issue is now fixed.

Groups Notified:

  • its.bo.hrsnap

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