ITS Service Status Report

Service Degradation


Start Time: 11/30/2018 5:10 pm

Anticipated End Time: Unknown

Issue Symptoms: Degradation

5:30PM - Vendor reports East Coast data center is experiencing a performance issue. Traffic has been shifted to the West Coast center and access has been restored. We will continue to monitor. 5:00PM Users are receiving API 500 errors when accessing My Media and Media Gallery content in Mediaspace and Canvas. Vendor is assessing. We will post another update at 5:30PM

Technical Details

Service Type: Production

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