ITS Service Status Report

Unscheduled Outage — Resolved

Traverwood loss of Network connectivity due to DTE outage

Services Affected: Desktop Backup, Traverwood loss of Network connectivity due to DTE outage

Start Time: 12/18/2018 12:03 pm

Service Restored: 12/18/2018 1:45 pm

Issue Symptoms: Outage

12/18/18 12:03pm Traverwood has lost power so network equipment is unavailable due to a DTE outage. DTE site indicates that estimated restoration is at 3:45pm. We will continue to monitor the DTE site for updates

Technical Details

Service Type: Production

Comments:

12/18/18 1:15pm Traverwood power has been restored. Network connectivity is working. Though the DTE site still shows restoration time of 3:45pm, this building is back online

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.