ITS Service Status Report

Emergency Maintenance — Resolved

Emergency FINPROD maintenance

Services Affected: Financial Application Service, Inventory Application Service

Start Time: 01/12/2019 11:00 pm

Maintenance Completed: 01/12/2019 11:45 pm

Issue Symptoms: Intermittent issues

FINPROD users who are logged in at the time of the maintenance will get kicked back out to the Wolverine Access gateway when the FINPROD Web Servers get recycled as part of this maintenance.

Technical Details

Service Type: Production


A patch is being applied to FINPROD to resolve a bug. The Web Servers require a recycle as part of the patch. Anyone logged into FINPROD at the time the Web Servers are recycled will get kicked back out to the Wolverine Access gateway. Since we are doing this one server at a time (there are two), users should be able to log back into FINPROD right away without having to re-authenticate.

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