ITS Service Status Report

Scheduled Maintenance — Resolved

MPrint Server Patching

Services Affected: MiWorkspace, MPrint as a Service, Campus Computing Sites

Start Time: 02/22/2019 11:00 pm

Maintenance Completed: 02/23/2019 3:00 am

Issue Symptoms: Outage

Students, faculty, staff, and guests will be unable to print using File -> Print to campus printers from any computers (including personally owned/managed devices) while print servers are being patched and rebooted. Mcard authentication on printers/multifunction devices and use of the MPrint Mobile App may also fail during this maintenance window.

Users who need to print during this time are encouraged to do so via the install-free web application at mprint.umich.edu.

Technical Details

Service Type: Production

Server Name: All Windows MiServer boxes used for Print (list in Technical Comments)

Comments:

Maintenance completed.

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Impacted Servers:
euc-print-as03
euc-print-as04
euc-print-co01
euc-print-co02
euc-print-co03
euc-print-pp04
euc-print-pp05
euc-print-pp06
euc-print-pp07
euc-print-pp08
euc-print-pp09
euc-print-pp10
euc-print-pp11
euc-print-pp12
euc-print-pp13
euc-print-pp14
euc-print-pp15
euc-print-pp16
euc-print-pp17
euc-print-pp18
euc-print-pp19

Groups Notified:

  • euc.print

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