ITS Service Status Report

Scheduled Maintenance — Resolved

Physical Properties Building - UPS Replacement, 2nd Floor

Services Affected: In-building Networks, Physical Properties Building - UPS Replacement, 2nd Floor

Start Time: 02/19/2019 5:00 am

Maintenance Completed: 02/19/2019 11:47 am

Issue Symptoms: Outdated

2/19 11:47 Defective equipment has been replaced and all services have been restored.
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2/19 09:30 Two switches in the closet failed upon boot-up. I have moved all but 10 connections to another switch so users have connectivity. Further updates will follow as available.
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2/13 14:55 This maintenance has been rescheduled for Tuesday Feb. 19th between 05:00 and 07:00.
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As of 06:29 Feb. 13th, the technician scheduled to do the cutover has called in sick. The maintenance is cancelled and will be rescheduled for a later date.
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We will be replacing a failing UPS at the Physical Properties Building on Wednesday Feb.13 between 05:00 and 07:00. Any potential outage should last less than 5 minutes during the above window and be isolated to the 2nd floor. A potential brief outage may result in a loss of all networking services such as VoIP, wired connections as well as wireless service on the second floor.

The status page will be updated at the close of the maintenance.

Technical Details

Service Type: Production

Comments:

2/19 11:47 Defective equipment has been replaced and all services have been restored.
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This has been rescheduled for Tuesday Feb. 19th between 05:00 and 07:00.
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As of 06:29 Feb. 13th, the technician scheduled to do the cutover has called in sick. The maintenance is cancelled and will be rescheduled for a later date.
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We will be replacing a failing UPS unit on the second floor of the Physical Properties Building. Any potential outage will last no more than 5 minutes during the maintenance window.

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