ITS Service Status Report

Emergency Maintenance — Resolved

Dow building - UPS Replacement

Services Affected: In-building Networks, Internet

Start Time: 04/17/2019 5:00 am

Maintenance Completed: 04/17/2019 6:49 am

Issue Symptoms: Intermittent issues

As of 06:49; the UPS has been replaced and all services are operating normally.

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UMnet will be replacing 4 failing UPS units in the Dow building.  The maintenance will be taking place on Wednesday April 17 between 05:00 am and 07:00 am in the morning.  

It should take approximately 15 minutes per unit during the scheduled maintenance window and brief intermittent outages are expected for both wired, wireless and VOIP users.

We will either update or close this status page at the conclusion of this maintenance.

Technical Details

Service Type: Production

Comments:

All UPS units have been replaced.

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UMnet will be replacing APC Smart-UPS X2000 SMX models with SMT models:

ups-dow-1028c-1     10.233.230.196

ups-dow-2218c-1      10.233.230.193

ups-dow-2218c-2      10.233.230.194

ups-dow-2218c-3      10.233.230.195

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.