ITS Service Status Report

Unscheduled Outage — Resolved

MiServer brief network outage

Services Affected: MiServer

Start Time: 06/05/2019 12:00 pm

Service Restored: 06/05/2019 12:21 pm

Issue Symptoms: Outage

Approximately 200 servers on one vlan reported down for a few minutes. ITS is investigating root cause and will report out by 3pm with an update.

If MiServer customers are seeing any issues please email miserver.support@umich.edu. 

Technical Details

Service Type: Production

Comments:

A network misconfiguration of a customer IaaS (Infrastructure as a Service) MiServer impacted servers on the same VLAN. ITS staff are investigating a way to prevent this from happening in the future. 

The following servers were impacted:

ulib-eris
triweb02
isd-ihost3c
isd-ilearn4b
login-staff
isd-meonline3a
caverly
MyGIHealth
CHAT
EUC-LIC2
EUC-LIC3
KATZPPP
CHCR
mcorrp-srv
isd-ihost3a
mcorrp-dev
mcorrp-prod
smtd-dev
me-web1-dev
isd-jira4b
M-UMDCPsych3
ITS-DARTCFGEC01
cansort
kresgeproxy
PT-fleettest
sprout
sexlabicon
DSAWEB3
hsg-ewm-02
brainsom
ecoach
truenthstar
CHEM-VIM
sabel
careplan
knack
mis-web1-prod
PhySch1
umsaferteens
LSA-CWSUS
icandecide
kerber-dizztinct
missionready
po-it-keys-pa1
nur-sexlab-web
cdlm
policymaker
lsa-cpanel03
m-class-srv233
kresgelibdb
SEAS-simapro
pave
jedidiah
SonCalServer
HSG-test-fss
SSW-DB2
PT-TRAPEZE
arc-soft-vm
snb-proxy
brandy
snb-proxysrv
lsa-prod-rvvm
HSG-PROD-FSS
Law-11ShPoint
M-ath-filemover
hal9000
linux-packages
caen-container
caen-container-dev
kresgedev
disorder-atlas
nur-udall-web
desida
yachting
GeneticsStudy
intermapper-virtual
SSW-WEB3
duncecap
mcorrp-dev2
NicaUmich
hsg-dev-web-02
caen-winpxe
lowsalt4life
hsg-test-web-02
nur-nexus-test
nur-swerve-test
smtd-dev2
ath-pac-access
pharmapps
btp
arcgis-canvas
bmi5
sph-monitor
os-ehs
nur-umsn-webdev01
M-AAUM0
smtd-www
cci-pubcheck
UUIS-UUISWEB2
LSA-UMSUS
umsn-moxie-web
lift
ghaferi
glaucomaforecaster
caen-comsol1
CONNECT2
WILKINS
ME-simplehelp
stamps
MC2-FOM
nur-pmo-webp-01
nur-pmo-dev-01
stat-shiny
kgrid-test
cmisst-web
deptlist
deptapps-dev
M-ATH-SECCAM-1
caen-sw-hub02
caen-sw-hub01
caen-sw-admin02
caen-sw-strm01
caen-sw-admin01
caen-sw-strm02
caen-sw-strm03
caen-sw-strm04
WILKINS-Prod
problem-roulette
pt-amweb
ath-dimensional
midas
BTP-Prod
nur-XNAT
storytelling4empowerment
edup
sph-sccm
caen-openit
MPM-ACT
ICON-PLUS-DEV
ICON-PLUS-PROD
Law-11ShPointQA
ISD-JiraNP01
deptapps
Ghaferi-Conjoint
caen-license22
ddssites
ltp-webapps
ltp-web
MKIT-Dev
MKIT-PROD
M-MorphomicsLab
PHOTOVSAN1
PHOTOCUMULUSLB3
PHOTOCUMULUSLB4
PHOTOCUMULUSAPP
chcr-web
mfield
caen-salty
smtd-db2
sl-prod-ody-web
entertainmewell
ckd-dev
ckd-prod
lsa-english-nelp
oe-master
oe-node01
rohpv-prod
rohpv-dev
M-srick
lsa-english-bearriver
medcmiedresearch
urbanlab
survey
caen-keybox02
BUS-ArgusAPS1
Sanjeev
ISD-IHOST3E
ssw-tst-fmp17
omeka-prod
caen-license-wc
caen-ubuntulogs
dentWebServices
nur-pmo-prod-01
t4hv3-rs-prod
t4hv3-tcs-prod
macytcbd
macytcd-prod
bmi2-prod

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.