ITS Service Status Report

Scheduled Maintenance — Resolved

MPrint Server Patching

Services Affected: MiWorkspace, MPrint as a Service, Campus Computing Sites

Start Time: 07/19/2019 11:00 pm

Maintenance Completed: 07/20/2019 1:30 am

Issue Symptoms: Outage

Students, faculty, staff, and guests will be unable to print using File - Print to campus printers from any computers (including personally owned/managed devices) while print servers are being patched and rebooted. Mcard authentication on printers/multifunction devices and use of the MPrint Mobile App may also fail during this maintenance window.

Users who need to print during this time are encouraged to do so via the install-free web application at mprint.umich.edu.

Technical Details

Service Type: Production

Server Name: All Windows MiServer boxes used for Print (list in Technical Comments)

Comments:

Servers were patched and rebooted without issue.

 

Impacted servers:

euc-print-as03

euc-print-as04

euc-print-co01

euc-print-co02

euc-print-co03

euc-print-pp04

euc-print-pp05

euc-print-pp06

euc-print-pp07

euc-print-pp08

euc-print-pp09

euc-print-pp10

euc-print-pp11

euc-print-pp12

euc-print-pp13

euc-print-pp14

euc-print-pp15

euc-print-pp16

euc-print-pp17

euc-print-pp18

euc-print-xs02

Groups Notified:

  • euc.print

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