ITS Service Status Report

Scheduled Maintenance

MPrint Linux Server Patching

Services Affected: MiWorkspace, MPrint as a Service, Campus Computing Sites

Start Time: 10/19/2019 11:00 pm

Anticipated End Time: 10/20/2019 3:00 am

Issue Symptoms: Outage

Students, faculty, staff, and guests will be unable to print using the install-free web application at mprint.umich.edu at 11 pm on Saturday, 10/19 while the servers undergo routine maintenance. In addition, use of the MPrint Mobile App may fail during this maintenance window. All services are expected to be functional again by Sunday, 10/20 at 3 am.

Users who need to print during this time are encouraged to do by using File - Print from applications on Campus Computing Sites computers, or from their own machines.

If you will need to print during this window, we encourage you to install printers ahead of time by visiting mprint.umich.edu/install.

Card-swipe authentication on multi-function devices and copying/scanning on multi-function devices should not be impacted.

Technical Details

Service Type: Production

Server Name: All Linux MiServer boxes used for Print (list in Technical Comments)

Comments:

Impacted servers:

arnoldpalmer.dsc.umich.edu

bang.dsc.umich.edu

bigenergy.dsc.umich.edu

cherrycoke.dsc.umich.edu

Groups Notified:

  • euc.print

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