ITS Service Status Report

Scheduled Maintenance — Resolved

Upgrade 4 network switches at Arbor Lakes

Services Affected: In-building Networks

Start Time: 10/11/2019 5:00 am

Maintenance Completed: 10/18/2019 6:58 am

Issue Symptoms: Degradation

During this window on Oct. 11 between 5-7 am, users around rooms AL1 2195, AL3 1233, AL3 1536, and AL3 2134 at Arbor Lakes may experience degraded or unusable wireless. Wireless access points from other areas may reach some impacted areas, however these upgrades will cause access points around these rooms to be down. Please note, no issues will be felt in Arbor Lakes 2. 

 

This will not impact wired connections such as printers, user's computers, phones, etc. 

Who is Impacted? Wireless users at Arbor Lakes

Next Update: N/A

Technical Details

Service Type: Production

Comments:

All 4 switches have been upgraded and are operating normally. CM.

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I have rescheduled this for Friday morning. CM.

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During this window, we will be upgrading 4 switches to begin testing a new release of software the vendor states will fix some issues we've been experiencing. The 4 switches are:

s-ARBL1-2195-4

s-ARBL3-1233-3

s-ARBL3-1536-4

s-ARBL3-2134-3

Groups Notified:

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