ITS Service Status Report

Scheduled Maintenance — Resolved

Oracle 18c Database Upgrade

Services Affected: Analytics and BI, Business Objects, Informatica, Time Clock System ( Kaba), Procurement Printing Services, Stat, Ctools Migration Application ( CPM)

Start Time: 10/26/2019 5:00 pm

Maintenance Completed: 10/26/2019 7:30 pm

Issue Symptoms: Outage

Applications listed below will not be able to connect to the oracle database during the upgrade process. Symptoms will vary depending on how the application handles a database connection failure.

  • Business Objects

  • Informatica

  • Time Clock System ( Kaba )

  • Procurement Printing Services

  • Stat ( Peoplesoft Migration Tool)

  • CPM ( Ctools Migration Tool)

Who is Impacted? BI Jobs will be rescheduled to be executed after the upgrade. Time Clock System (Kaba) will queue the transactions..

Next Update: If upgrade takes longer than scheduled maintenance window

Technical Details

Service Type: Production


Database Upgraded successfully.

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