ITS Service Status Report

Scheduled Maintenance — Resolved

Upgrade connection software for PeopleTools 8.56.20 upgrade

Services Affected: MCommunity connectors to CSPROD and HCMPROD

Start Time: 11/09/2019 9:00 pm

Maintenance Completed: 11/10/2019 12:40 am

Issue Symptoms: Outage

As part of the PeopleTools 8.56.20 Patch maintenance (see and, the connectors between MCommunity and those systems needs to be upgraded as well.

During the maintenance period, both PeopleSoft connectors and the Sponsor System will be offline. Any user data changes submitted during the maintenance window (via the web directory application, for example) will be queued in MCommunity, and will be processed once all the systems and connectors are brought back online.

Who is Impacted? CSPROD and HCMPROD users, Departmental and Michigan Medicine Sponsorship Administrators

Next Update: After the maintenance is completed

Technical Details

Service Type: Production


IAM Operations staff will be updating the PeopleSoft jar file that the connector software uses to communicate to the Peoplesoft Integration Broker servers.

The update is complete and the MCommunity connectors and Sponsor System have been restarted and tested successfully.

Groups Notified:

  • edscoreteam
  • mcommunity.sponsorship.administrators
  • AccessNow-Notify

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