ITS Service Status Report

Service Degradation — Resolved

Turbo NFS Storage issue

Services Affected: Research Storage

Start Time: 03/12/2020 8:00 am

Service Restored: 04/02/2020 10:00 am

Issue Symptoms: Degradation

Turbo NFS services may be intermittently failing for clients if they are trying to mount the volume.    This can express itself as the clients receiving 'access denied' errors or 'no such file or directory' errors. 

Turbo CIFS services are unaffected by this issue.  

Please let us if you see any of these issues with your Turbo NFS Volume at hpc-support@umich.edu

 

Who is Impacted? Users of Turbo NFS Service

Next Update: 3/20/2020 1200

Technical Details

Service Type: Production

Server Name: turbo.storage.arc-ts.umich.edu

Comments:

We have rebooted a node responsible for the issues and the problems have been resolved.  

Fixing that this status should have been closed a week ago.  Oops.

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