ITS Service Status Report

Scheduled Maintenance — Resolved

Pinnacle Application of April Oracle Patch Set Updates (PSU)

Services Affected: Pinnacle, Service Request System (SRS)

Start Time: 05/02/2020 11:00 pm

Maintenance Completed: 07/09/2020 11:10 am

Issue Symptoms: Outage

Oracle April Patch Set Updates (PSU) needs to be applied to the Pinnacle production database PINNPROD on There is a high risk with JVM if this is not applied.

The expected downtime for applying the PSU will be around an hour.  

Who is Impacted? Internal Staff of Pinnacle, Faculty, Staff, Users of SRS Service

Next Update: 05/02/2020 11:59 PM

Technical Details

Service Type: Production



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