ITS Service Status Report

Scheduled Maintenance — Resolved

Open OnDemand on Great Lakes being upgraded

Services Affected: Research HPC

Start Time: 05/21/2020 1:00 pm

Maintenance Completed: 05/21/2020 1:39 pm

Issue Symptoms: Outage

Great Lakes users will not be able to use Open OnDemand while the service is being upgraded.

Update 2020-05-21 1:00pm: Work has started on the Great Lakes OnDeman service.

Update 2020-05-21 1:42pm: Great Lakes OnDeman service upgrade completed, service restored

Who is Impacted? Researchers who use the Great Lakes Open OnDemand service

Next Update: May 21 at 5 p.m.

Technical Details

Service Type: Production

Server Name: greatlakes.arc-ts.umich.edu

Comments:

We are migrating Open Ondemand on Great Lakes from version 1.4 to 1.6 to fix a security issue. Users will not be able to use the service during the upgrade process but running jobs should continue to run, based on our testing. If you need access during this period of time, we recommend ending your existing job and resubmitting when the service is restored.

Update 2020-05-21 1:00pm: Work has started on the Great Lakes OnDeman service.

Update 2020-05-21 1:42pm: Great Lakes OnDeman service upgrade completed, service restored

Groups Notified:

  • hpc-users-greatlakes

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.