ITS Service Status Report

Scheduled Maintenance — Resolved

Mail Relay: Update DNS for New Infrastructure

Services Affected: ITS Mail Relay

Start Time: 07/11/2020 11:00 pm

Maintenance Completed: 07/11/2020 11:05 pm

Issue Symptoms: None

As communicated previously to users of the ITS Mail Relay service, and having completed the planned testing period, we will be updating the DNS entry for mail-relay.itd.umich.edu to point to new service infrastructure. We anticipate that users of the ITS Mail Relay service should not encounter any interruption of service as the change is made, given what we've seen with user testing to date. However, if any issues sending mail through the ITS Mail Relay service are experienced, please either refer to the email 'ACTION NEEDED: Test Your U-M Mail Relay' sent last month for additional troubleshooting information, or contact 4HELP. 

Who is Impacted? Users of the ITS Mail Relay service.

Next Update: 2020-07-11 11:30p

Technical Details

Service Type: Production

Comments:

DNS has been updated for mail-relay.itd.umich.edu to point to new service infrastructure.

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.