ITS Service Status Report

Emergency Maintenance — Resolved

Network Hardware Replacement at FXB

Services Affected: Backbone

Start Time: 07/09/2020 5:00 am

Maintenance Completed: 07/09/2020 5:37 am

Issue Symptoms: None

During this window, no outage is expected. All services affected have redundancy and therefore no services will be impacted. 

Who is Impacted? N/A

Next Update: 7/9 7:00 am

Technical Details

Service Type: Production

Comments:

Work was completed without issue. 

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We will be replacing a line card at the recommendation of the vendor. There is a hardware issue on the card which is causing reboots within the card. To bring stability to the router, we will be replacing the hardware with a vendor-supplied replacement. 

 

No outage was felt when card rebooted, no outage is expected with the replacement. 

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.