ITS Service Status Report

Scheduled Maintenance — Resolved

MPathways Student Administration (CSPROD) PeopleTools 8.57.16 Patch

Services Affected: Enterprise Data Service, Financial Application Service, Human Resources Application Service, Identity and Access Management Application Services, Mobile Applications, Student Administration Application Service

Start Time: 08/01/2020 11:00 pm

Maintenance Completed: 08/02/2020 3:10 am

Issue Symptoms: Outage

The M-Pathways Student Administration System (CSPROD) is scheduled to be offline beginning Saturday, August 1, 2020 at 11:00pm for a PeopleTools patch.  The system will be back online Sunday, August 2, 2020 at 7:30am.

The outage will include M-Pathways Student Administration, Wolverine Access - Student Business and Faculty Business, New & Prospective Student Business, Parents and Family - My Student’s Information, MCommunity Sponsor System, and those who connect through integrations and remote data access (RDA). Integration partners such as M-Pathways Human Resource Management System, M-Pathways Financials & Physical Resources System, API Directory, Michigan App, MCard and others will be impacted by the outage.

Who is Impacted? Students, Faculty, Staff, Employees, API users and connected applications

Next Update: 8/2/20 7:30am

Technical Details

Service Type: Production

Server Name: CSPROD

Comments:

Maintenance completed.

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.