ITS Service Status Report

Scheduled Maintenance — Resolved

ITS Tech Shop - Vendor (Nelnet/Quickpay) Maintenance

Services Affected: ITS Tech Shop

Start Time: 10/28/2020 12:00 am

Maintenance Completed: 10/28/2020 6:00 am

Issue Symptoms: None

10/28/20 7:00 am - Credit card payment functionality is now working as expected.

On Wednesday, October 28, between 12:01AM and 6AM, the Tech Shop credit card payment application vendor is performing maintenance. During this maintenance, users will be unable to pay by credit card for Tech Shop orders. Please visit after this maintenance window to use credit card payment on an order. Other forms of payment will not be affected. We apologize for any inconvenience and thank you for your understanding.

Who is Impacted? Users of ITS Tech Shop

Next Update: 10/28/2020 6:00 am

Technical Details

Service Type: Production


10/28/20 7:00 am The vendor maintenance appears to have been successful.

Nelnet/QuickPay is being upgraded by the vendor to 2020.3 within production environments. The Commerce Manager sub-product used by Tech Shop for credit card payment orders will be impacted.  

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.