ITS Service Status Report

Unscheduled Outage — Resolved

Electrical Outage on Ann Arbor North Campus

Services Affected: In-building Networks, Electrical Outage on Ann Arbor North Campus

Start Time: 11/10/2020 2:33 pm

Service Restored: 11/10/2020 7:15 pm

Issue Symptoms: Outage

On Tuesday 11/10 at 2:30 p.m. UM North Campus has a widespread electrical outage from DTE.  ITS networks (WiFi and wired), PCs, printers, VoIP phones, etc. are affected.  We are assessing the impact to buildings and will provide a list of those buildings within the next two hours.

 

11/10/20 @ 5:15 pm - Power was restored to campus at approximately 4:35 pm. ITS is in the process of restoring network and Modular Data Center services, which should be completed either today or tomorrow.

11/10/20 @ 7:15 pm - All of the service-impacting failed network equipment has been replaced at this time and arrangements have been made to attend to the few outstanding power-related issues in the morning.

Who is Impacted? Students, Faculty, and Staff

Next Update: ITS services returned to normal or 7 p.m., whichever is first

Technical Details

Service Type: Production

Comments:

Update at 3:30 p.m.  Some EECS services and CAEN services at College of Engineering, Art & Architecture, School of Music & Dance are affected by the electrical outage.

11/10/20 @ 5:15 pm - We will update this status page at 7 pm or sooner if service is restored

Groups Notified:

Report Additional Impacts

Contact the ITS Service Center for more information or to report additional impacts.